Privacy Policy

Legal information


This privacy policy of personal data (hereinafter – the privacy policy) applies to all information that the Internet-website ” Impex Life», located on the domain name and located at the address: Moscow, 41 Komsomolsky prospect, (hereinafter – the Internet-website), can get about the User while using the website, programs and products of the Internet-website.


1.Definition of terms

1.1 This privacy Policy uses the following terms:

1.1.1 “Administration of the website (hereinafter – the website Administration)” – authorized employees to manage the website acting on behalf of, which organizes and (or) carries out the processing of personal data, as well as determines the purpose of processing of personal data, the scope of personal data to be processed, actions (operations) performed with personal data.
1.1.2 “Personal data” means any information relating directly or indirectly to a defined or identifiable natural person (personal data subject).
1.1.3 “Processing of personal data” – any action (operation) or a set of actions (operations) performed with the use of automatic controls or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4 “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has access to personal data, not to allow their distribution without the consent of the personal data subject or other legal basis.
1.1.5 “User of the Internet-website (hereinafter referred to as the User)” means a person who has access to the website through the Internet and uses the Internet-website.
1.1.6 “Cookies” — a small piece of data sent by the web server and stored on the user’s computer, which the web client or web browser sends each time to the web server in an HTTP request when you try to open a page of the site.
1.1.7 “IP address” — a unique web address of a node in a computer network built on the Internet Protocol.


2. General terms

2.1 The User’s use of the website means acceptance of this privacy policy and the terms of processing of the User’s personal data.

2.2 In case of disagreement with the terms of the privacy policy, the User must stop using the website.

2.3 This privacy policy applies only to the Internet-website The website does not control and is not responsible for the websites of third parties to which the User can click on the links available on the website.

2.4 Website administration does not verify the accuracy of the personal data provided by the User.


3. Subject of privacy policy

3.1 This privacy policy establishes the obligations of the website administration on non-disclosure and protection of the privacy of personal data that the User provides at the request of the website Administration when registering on the website or when drawing-up of consultation or downloading brochures.

3.2 Personal data allowed for processing under this privacy policy are provided by the User by filling out the registration form on the website and include the following information:

3.2.1 User’s surname and name

3.2.2 User’s contact telephone number

3.2.3 Email

3.3. Internet – website protects the data that are automatically transferred during the view of commercials and when you visit pages that have a statistical script system (“pixel”):

IP address
Information from “cookies”
information about the browser (or other program that provides access to the view of commercials)
assess time
address of the page where the commercial is located
referrer (the address of the previous page)

3.3.1 Disabling cookies can result in the inability to access parts of the website which require authorization.

3.3.2 Internet – website collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of user’s actions.

3.4 Any other personal information not specified above (application history, used browsers and operating systems, etc.) is subject to safe storage and non-disclosure, except as provided in paragraph 5.2. and 5.3. of this privacy policy.


4. Purposes of collecting User’s personal information

4.1 The website administration may use the User’s personal data for the following purposes:

4.1.1 Identification of the User registered on the Internet site to fil an application and (or) conclusion of a contract for rendering on a paid-for basis services remotely with the Internet site “

4.1.2 Providing the User with access to personalized resources of the website.

4.1.3 Establishing feedback with the User, including sending notifications, requests relating to the use of the Internet website, the provision of services, processing requests and applications from the user, including through short (SMS) messages.

4.1.4 Determine the location of the User to ensure security, prevent fraud.

4.1.5 Confirmation of the accuracy and completeness of personal data provided by the User.

4.1.6 Create an account for personal account, if the User has agreed to create an account.

4.1.7 Notifications to the User of the Internet website about the status of the application.

4.1.8 Processing and receipt of payments, confirmation of tax or tax benefits, challenging the payment, determining the right to receive a line of credit by the User.

4.1.9 Providing the User with effective customer and technical support in case of problems related to the use of the Internet-website.

4.1.10 If User agrees, provide the User with product updates, special offers, pricing information, newsletters and other information on behalf of the website or on behalf of the partners of the website.

4.1.11 Implementation of promotional activities with the User’s consent

4.1.12 Providing access to the User to the websites or services of the partners of the Internet-website in order to obtain products, updates and services


5. Methods and terms of personal data processing

5.1 Processing of personal data of the User is carried out without limitation as to time, in any legal way, including in information systems of personal data with the use of automation or without the use of such means.

5.2 The User agrees that the website Administration has the right to transfer personal data to third parties, in particular, courier services, postal service organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Internet-website, including the delivery of Equipment.

5.3 The personal data of the User may be transferred to the authorized bodies of state power of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.

5.4 In case of loss or disclosure of personal data, the website Administration informs the User about the loss or disclosure of personal data.

5.5 The website administration uses the reasonable organizational and technical efforts to protect the User’s personal data from hacking or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6 The website Administration jointly with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.


6. Parties obligations

6.1 The User shall:

6.1.1 Provide information about personal data required to use the Internet-website.

6.1.2 Update, supplement the provided information about personal data in case of change of this information

6.2 The website Administration shall:

6.2.1 Use the received information solely for the purposes specified in paragraph 4 of this privacy Policy.

6.2.2 To ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User, and not to sell, exchange, publish, or disclose in any other possible way the transferred personal data of the User, except for p. 5.2. and 5.3. of this Privacy Policy.

6.2.3 Take reasonable precautions to protect the confidentiality of the User’s personal data in accordance with the procedure commonly used to protect such information in the existing business.

6.2.4 Block personal data related to the relevant User from the moment of application or request of the User or his / her legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of inaccurate personal data or illegal actions.


7. Liability of the parties

7.1 The website Administration, which has not fulfilled its obligations, shall be liable for losses sustained by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except as provided for in paragraph 5.2., 5.3. and 7.2. this privacy policy.

7.2 In case of loss or disclosure of confidential information, the website Administration is not responsible if this confidential information:

7.2.1 Became public domain before its loss or disclosure.

7.2.2 Was received from a third party before it was received by the website Administration.

7.2.3 Was disclosed with the consent of the User.


8. Settlement of disputes

8.1 Before applying to the court for disputes arising from the relationship between the Internet-website User and the website Administration, it is obligatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

8.2 The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the claimant of the results of the consideration of the claim in writing.

8.3 If the agreement is not reached, the dispute will be referred to the judicial authority at the location of the Internet-website.

8.4 The current legislation of the Russian Federation shall apply to this privacy Policy and the relations between the User and the website Administration.


9. Supplementary conditions

9.1 The website administration has the right to make changes to this privacy Policy without the User’s consent.

9.2 The new privacy Policy shall enter into force from the moment it is posted on the website, unless otherwise provided by the new version of the privacy Policy.

9.3 All suggestions or questions on this Privacy Policy should be reported on the details specified on the page Contacts

9.4 This Privacy Policy is available at

About the website

The information provided on the website is intended to support, and not to replace, the existing relationship between the patient and her / his hospital physician.

The Impex Life website is an Internet project that provides website users with information about various diseases and modern methods of their treatment.

Upscale medical care surrounded by loved ones. Excellent innovative treatment, without leaving the borders of the country, without overcoming the language barrier, without losing contact with the doctor. Consultations of the world’s leading experts on the basis of the best Moscow clinics. The main mission for us is to provide all this to patients.

The main thing for us is the result.